Executive management

Skills, competencies and experience:

Nigel joined Saga in 1985 and spent his formative years working in sales, finance and marketing before joining the commercial side of the business. In 1996, he instigated the purchase of Saga’s first Cruise ship, which was the catalyst of Saga’s in-house Cruise operation. Nigel then spent 10 years working in a commercial and product development capacity across both the Cruise and Holidays businesses. In 2007, he returned to the Cruise business and in 2015, helped lead the development of Saga’s first purpose-built Cruise ship, Spirit of Discovery. He took over the role of Chief Operating Officer in 2018, was appointed as CEO of Saga Cruise in 2021 and as CEO of Saga Travel in 2025.

Skills, competencies and experience:

Lloyd joined Saga in February 2022 as CEO of Acromas Insurance Company Limited, moving to Saga Services Limited in January 2024, as COO, and transitioning to CEO in February 2025. Lloyd is passionate about delivering differentiated products and outstanding service to older people and is focussed on growing the Insurance business through a range of strategic partners. Lloyd has over 30 years' experience within insurance and financial services and previously worked at blue chip companies, such as RSA and The Automobile Association, including periods outside of the UK running insurance businesses in Canada and the Middle East.

Skills, competencies and experience:

Michael was appointed as Chief Data Officer on 3 October 2022 and is focussed on realising the potential in the way Saga uses customer insight to enhance its commercial value. Michael joined from Camelot, the operator of the National Lottery, where he was Chief Data Officer. He has also held senior positions with Centrica and Tesco, having previously been a consultant with McKinsey and Company.

Skills, competencies and experience:

Roisin was appointed Chief People Officer in December 2023, after holding several senior roles within Saga. With over 15 years of multi-discipline and sector HR experience, Roisin is focussed on strengthening our culture and enabling the delivery of the business strategy by creating an exceptional colleague experience and putting the customer at the heart of what we do.

Skills, competencies and experience:

David joined Saga in March 2023 as Chief Information Officer. David brings 30 years of experience in technology, digital and change leadership spanning retail, travel, financial services and manufacturing. He has held senior roles with Kingfisher, Home Retail Group and Avery Dennison.